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The Strategy Room

Month: March 2013

The Choppy Seas of Reputation Management

Quick – Name a company long considered a pioneer and one of the world’s most innovative organizations in its industry.  Hint – it’s not a technology service provider, social media giant or electronic device manufacturer. In fact, the company in question is Carnival Cruise Lines.  Yes, the same Carnival Cruise Lines plagued with operational failures,… Continue Reading The Choppy Seas of Reputation Management

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Cloudy With a Chance of Crisis

While much of the country deals with the vestiges of winter’s wrath, emergency and government personnel are doing their best.  Teams are on the job to minimize damage from what could be the worst storm to hit the East all season. From dispatching trucks and proactively salting roads to offering citizens tips on assembling the… Continue Reading Cloudy With a Chance of Crisis

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