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When it Comes to Health Reform, Passions Run Deep

As the Supreme Court gathers to hear the first of three days of arguments on the Patient Protection and Affordable Care Act (also known as: PPACA; ACA; Obamacare; and, a variety of other pejorative names), journalists, health policy experts, elected officials, and motivated activists are eagerly gathering outside the Court. Some are interested in the… Continue Reading When it Comes to Health Reform, Passions Run Deep

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Political Pressure? Pink Powerhouse in Hiding

Susan G. Komen for the Cure Foundation, the breast cancer research fundraising giant that proudly places its pink label on everything from yogurt lids to blenders, is in hiding today. News outlets and social media sites are buzzing about the breast cancer awareness group’s decision, announced yesterday, to stop providing funds to Planned Parenthood centers… Continue Reading Political Pressure? Pink Powerhouse in Hiding

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Learning the Hard Way That There is No Such Thing as “Off the Record”

“Brooklyn hippster [sic] Lana Del Rey had one of the worst outings in SNL history last night — booked on the strength of her TWO SONG web EP, the least-experienced musical guest in the show’s history…” Nick Denton, head of the popular gossip website Gawker, received an email on January 15 containing the above critique… Continue Reading Learning the Hard Way That There is No Such Thing as “Off the Record”

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NO TALKING!!!

That scold rings loudly in my ears.  It came almost daily from Sister John the Baptist, my first grade teacher at St. Matthew’s School in Baltimore as she herded her charges into rows of two for the march to the cafeteria.  All these years later, I can see her stern glare and ominous habit as… Continue Reading NO TALKING!!!

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Government Organizations and the Goal of Social Media

It may be no surprise to industry experts that government departments are notoriously behind the social media curve in comparison with private organizations. In fact, Congress and the media have “dinged” agencies for their lack of social media participation. At least one rationale for the criticism is likely the fact that social media platforms are… Continue Reading Government Organizations and the Goal of Social Media

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Tea-d Off: What Occupy Wall Street and Other Protests Mean for Companies

Why should companies care about the Tea Party and Occupy Wall Street protests? Because the movements, while vastly different in ideology and style, manifest a concern that’s real to many Americans: a feeling that it’s become increasingly difficult to secure a middle class existence through fair play and hard work, and large institutions, including corporations,… Continue Reading Tea-d Off: What Occupy Wall Street and Other Protests Mean for Companies

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Poor Communication Takes Netflix from Hero to Zero

Until recently, Netflix, which provides DVDs by mail and access to streamed video content, seemed to be loved and appreciated by its loyal customer base. For a relatively low cost, customers have had access to hours of movies and TV shows, which they could choose by using Netflix’s easy-to-use online platform. Things took a turn… Continue Reading Poor Communication Takes Netflix from Hero to Zero

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GOOD JOB, Congress.

(Maybe A Little Positive Reinforcement Could Go A Long Way)  School kids are heading back to classrooms this week and many will encounter the iconic assignment to write an essay entitled “How I Spent my Summer Vacation.”  Consider this my version of that paper.  I spent at least a small portion of my summer vacation… Continue Reading GOOD JOB, Congress.

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Dispatch from Indiana – Reflections on the Power of the Message

On August 13th, tragedy struck the Indiana State Fair, as a sudden gust of wind brought down the stage and light rigging of the band Sugarland, killing or injuring scores of people.  I was among those in the grandstand anxiously watching the darkening skies to the west, while awaiting the performance of one of my… Continue Reading Dispatch from Indiana – Reflections on the Power of the Message

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Twitter Town Hall Sets the Stage for 2012

While President Obama’s Twitter account (@BarackObama) has been managed by his staff for years, last month, the president took to the keyboard himself to wish everyone a happy Father’s Day, and has since generated quite a bit of attention for himself online. And Obama is not the only political figure harnessing the power of social… Continue Reading Twitter Town Hall Sets the Stage for 2012

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