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Dispatch from Indiana – Reflections on the Power of the Message

On August 13th, tragedy struck the Indiana State Fair, as a sudden gust of wind brought down the stage and light rigging of the band Sugarland, killing or injuring scores of people.  I was among those in the grandstand anxiously watching the darkening skies to the west, while awaiting the performance of one of my… Continue Reading Dispatch from Indiana – Reflections on the Power of the Message

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Twitter Town Hall Sets the Stage for 2012

While President Obama’s Twitter account (@BarackObama) has been managed by his staff for years, last month, the president took to the keyboard himself to wish everyone a happy Father’s Day, and has since generated quite a bit of attention for himself online. And Obama is not the only political figure harnessing the power of social… Continue Reading Twitter Town Hall Sets the Stage for 2012

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Group-Buying: Get It Right or Pay the Price

In the past few years, group buying has become a phenomenon. Consumers can save on working out, dining out, and everything in between, by keeping a watchful eye on sites such as Living Social and Groupon. For businesses, Groupon and Living Social are great ways to draw new customers in the door and build the… Continue Reading Group-Buying: Get It Right or Pay the Price

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The X Factor of The X Factor

You may have seen commercials or perhaps a national headline about the latest rendition of the popular U.K. talent competition, The X Factor. Come fall, the next big U.K.-turned-U.S.-smash-hit-from-a-guy-named-Simon will air on FOX, and the sights of ambitious singers are set as high as the anticipated ratings. But what’s the real driving force behind the… Continue Reading The X Factor of The X Factor

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Pinpointing New Opportunities Through Location-Based Services

Do you know where your friends are right now?  Your family?  What about your colleagues? Thanks to location-based social networking sites such as Foursquare, Facebook Places, Gowalla and Yelp, it’s becoming as easy as reading a status update to know where your contacts are, what they’re doing and how they feel about it.  Location-based applications… Continue Reading Pinpointing New Opportunities Through Location-Based Services

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Dispatch from Dubrovnik: An International View on PR and Independence

At a recent meeting in Dubrovnik of public relations agency heads from nearly a dozen different nations, I was struck by the common emphasis on the importance of independence.   At a time in our industry when it seems every firm is somehow owned or allied with one of the global behemoths, there remains a strong… Continue Reading Dispatch from Dubrovnik: An International View on PR and Independence

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The Nine Lives of a PR Person

As PR people know, it’s not easy to explain what we do to anyone who isn’t in business or communications. Heck, half my family thinks I report the news, and the other half is convinced I design ads. We implement varying and ever-changing communications tactics to support clients in diverse industries, and perhaps that’s why… Continue Reading The Nine Lives of a PR Person

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Breaches of Security and Trust

Thoughts on Crisis Communication, Epsilon and GoDaddy.com Over the past few days, many of us have been flooded with email messages from various companies notifying us of a data theft that involved an unknown entity hacking into a computer system and stealing the names and e-mail addresses of customers. Prior to Monday, I didn’t know… Continue Reading Breaches of Security and Trust

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Flacks vs. Hacks -Taking the High Road Instead of the Road to Nowhere

It seems there is no end to the pleasure journalists and PR people experience when sparring with each other, particularly now that social media so swiftly expands and extends the reach of every gripe, complaint and criticism.  This trend began in earnest, I believe, in 2007 when Chris Anderson outed public relations professionals – by… Continue Reading Flacks vs. Hacks -Taking the High Road Instead of the Road to Nowhere

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PR 101: A Reminder of Our Responsibilities

“We did all we could to be in the game, to tie it up, and didn’t. And it’s my fault.” – Former Washington Redskins punter, Hunter Smith, in an interview with the Washington Post’s D.C. Sports Bog about his release from the franchise. With those words describing a missed snap that ultimately cost him his job,… Continue Reading PR 101: A Reminder of Our Responsibilities

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